FiveTech Support Forums

For service usage try "Listening VNC Viewer" and "VNC Server - user mode - option add new client"
My customers use this option every time they need my help.

Regards
Robert

Silvio,

To really help my client, I need a strong program. I subscribe to Log Me In Rescue. I never have any problems connecting no matter what they have for firewalls, etc. In fact, I have a button in my program that takes them right to the website where they can enter their connection code.

This product gives me full remote access, allows me to show my desktop ( for demonstrating something ), has a chat mode, and now allows me to do unattended access. There is also a full set of diagnostic tools to view their computer essentials. It is an excellent product / service and I have found their staff to be very helpful.

An althernative might be Team Viewer. Its a product that is getting better all the time.

Tim

But we can create a client program ( made with fwh) where connect to our pc to SERVER program .
we must have this server program in tray when weopen the pc and when the customer call us the server program must be opened and we can chat with the customer

It is possible with fhw ? Or not ?

strange....