FiveTech Support Forums

we often see in the difficulty of answering a request or an error solution for
lack of information or description of it, i wrote this post for this reason, I think the best way to make a request understandable and provide a solution that should have the following features:

1 - be explained in detail the query or error
2. in case of an error, provide an example that can reproduce
2.1. if possible a download link
2.2. if necessary to provide an image
2.3. information from the logfile (error.log)
3. OS
4. FiveWin and [x]Harbour version

Daniel I sent you a private email. Please let me know if you have received it. Thanks.

Daniel Garcia-Gil wrote:we often see in the difficulty of answering a request or an error solution for
lack of information or description of it, i wrote this post for this reason, I think the best way to make a request understandable and provide a solution that should have the following features:

1 - be explained in detail the query or error
2. in case of an error, provide an example that can reproduce
2.1. if possible a download link
2.2. if necessary to provide an image
2.3. information from the logfile (error.log)
3. OS
4. FiveWin and [x]Harbour version