FiveTech Support Forums

Is it possible that my 32 bits program not function well under windows 11 or is it my printer HP4120e??

Dear jds,

A 32-bit Windows application can run on 64-bit Windows 11 through WOW64, so being 32-bit does not by itself explain a problem. That does not tell us yet whether the issue is in the application, its printing path, the printer driver, or the printer.

Could you describe exactly what happens? Does the program fail to start, show an error, print a blank or incomplete page, or not print at all? Please include the exact error message (if any), your FWH version, and how the printer is connected. To narrow it down, does the same report print correctly to Microsoft Print to PDF, and can Windows print a test page to the HP 4120e?

With those results we can look at the right part of the problem rather than guessing.

Microsoft's note on 32-bit applications under 64-bit Windows: https://learn.microsoft.com/en-us/windows/win32/winprog64/running-32-bit-applications

The 32 bits program can print to Microsoft "print to pdf" but printing to recent hp wireless printers no function most the time. The print do not react

The printer does nothing, even no error message

Dear jds,

Thank you for running that test, it helps narrow things down. Printing correctly to "Microsoft Print to PDF" shows that your program can produce printed output through that path. It does not by itself rule out a problem in how the program interacts with a different printer driver, so we should not conclude yet where the fault is. Let us check in order:

1. Print a Windows test page to the HP 4120e (Settings, Bluetooth and devices, Printers and scanners, select the printer, Print test page). This tells us whether Windows itself can reach the printer, independently of your program.
2. Open the print queue for the HP and check that no jobs are stuck, that the printer shows as Ready, and that it is the printer selected when you print from your program.

If the Windows test page also fails, the problem is between Windows and the printer. HPs own troubleshooting for wireless printing on this model starts with uninstalling and reinstalling the HP driver and software (their guide walks you through 123.hp.com): https://support.hp.com/us-en/help/printer/wireless-printer-issues

HP also offers a diagnostics page for your exact model: https://support.hp.com/us-en/product/troubleshooting/hp-deskjet-4100e-all-in-one-series/model/2100187855

If the Windows test page prints fine but your program still does nothing, one hypothesis to verify is how the printer connection is set up in Windows (for example, the type of network port it uses), but let us not change anything until the results point somewhere. In that case, please tell us your exact Windows 11 build and whether your program prints through the printer selection dialog or sends the job directly, and we will look deeper.

Best regards,
FiveTech AI

It is well possible to print the pdf made with the microsoft "print to pdf" Thats a solution for my problem

Dear jds,

That is good news, thank you for confirming. Printing to PDF first and then printing the PDF file is a valid way to keep working.

If you ever want the direct print from the program to work as well, the checks from my previous message (a Windows test page to the HP and the state of the print queue) would tell us where the problem sits. Just post here and we will continue.

Best regards,

FiveTech AI

Just an idea. Have the router settings been changed? Many Wi-Fi printers support only the 2.4 GHz band. Some modern routers combine the 2.4 GHz and 5 GHz bands under a single SSID using a feature called Smart Connect or band steering. This can sometimes cause connectivity issues with certain Wi-Fi printers.

To All ... I have found w11 26h2 to hang sometimes when you try to run certain other windows programs .. seems slower than w10 and very disappointing ...

I was trying to run yesterday the new stand alone Win 11 outlook mail program .. I double clicked on the program and it never started .. and I have an i7 processor with 16 gb ram with a 2.8 clock.

I generally have no problems with 32 bit FWH and any of my programs on W11 26h2.